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Urban Eyes Optometry of San Francisco

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"Your highly qualified experts in eyecare. A family owned business for 25 years in San Francisco"

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Dr. Gloria Surh OD  Liberty Starr Velez, Stylist and Sales David Tom, General ManagerDr. Dilys Bart, M.D

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Privacy Policy

Note: This Notice of Privacy Practices is provided for educational and informational purposes only. This Notice is not intended as legal advice, and is not provided for adoption or publication by any party. The publication of any such notice may create legal obligations or liabilities which may vary depending upon the legal status and business operations of different organizations. The form and content of any Notice of Privacy Practices should be determined only upon informed consultation with qualified legal counsel.

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

THIS NOTICE IS EFFECTIVE 12/12/02 UNTIL FURTHER NOTICE.

Right to Notice As a patient, you have the right to adequate notice of the uses and disclosures of your protected health information. Under the Health Insurance Portability and Accessibility Act (HIPAA), Urban Eyes Optometry can use your protected health information for treatment, payment and health care operations. a) Treatment – We may use or disclose your health information to a physician or other healthcare provider providing treatment to you. b) Payment – We may use and disclose your health information to obtain payment for services we provide you. c) Health care operations – We may use and disclose your health information in connection with our healthcare operations. Healthcare operations include quality assessment and improvement activities, reviewing the competency or qualifications of healthcare professionals, evaluating provider performance, conducting training programs, accreditation, certification, licensing or credentialing activities.

Your Authorization Most uses and disclosures that do not fall under treatment, payment, health care operations will require your written authorization. Upon signing, you may revoke your authorization (in writing) through our practice at any time.

Emergency Situations In the event of your incapacity or an emergency situation, we will disclose health information to a family member, or another person responsible for your care, using our professional judgment. We will only disclose health information that is directly relevant to the person’s involvement in your healthcare.

Marketing We will not use your health information for marketing communications without your written authorization.

Required by Law We may also use or disclose your health information when we are required to do so by law.

Abuse or Neglect We may disclose your health information to appropriate authorities if we reasonably believe that you are a possible victim of abuse, neglect, or domestic violence or the victim of other crimes. We may disclose your health information to the extent necessary to avert a serious threat to your or other people’s health or safety.

National Security We may disclose the health information of Armed Forces personnel to military authorities under certain circumstances. We may disclose health information to authorized federal officials required for lawful intelligence, counterintelligence and other national security activities. We may disclose health information of inmates or patients to the appropriate authorities under certain circumstances.

Appointment Reminders We may use or disclose your health information to provide you with appointment reminders via phone, e-mail or letter.

Your Rights as a Patient You have the right to restrict the disclosure of your protected health information (in writing). The request for restriction may be denied if the information is required for treatment, payment or health care operations. -You have the right to receive confidential communications regarding your protected health information. -You have the right to inspect and copy your protected health information. -You have the right to amend your protected health information. -You have the right to receive an account of disclosures of your protected health information. -You have the right to a paper copy of this notice of privacy practices.

Legal Requirements Urban Eyes Optometry is required by law to maintain the privacy of your protected health information. We are required to abide by the terms of this notice as it is currently stated, and reserve the right to change this notice. The policies in any new notice will not be in effect until they are posted to this site, or are available within our office.

Complaints If you have complaints regarding the way your protected health information was handled, you may submit a complaint in writing to our office. You will not be retaliated against in any manner for a complaint.

Contact Information For further information about Urban Eyes Optometry’s privacy policies, please contact  Dr. Lawrence Tom at the following address or phone number: Urban Eyes Optometry 2253 Market Street San Francisco, CA 94114 415.863.1818

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Yelp reviews

Love love love them. Was referred to Urban Eyes by another optometrist who was 'too busy' to see me in the next month. Called up and got an appointment that afternoon. Very thorough exam, great contact fitting, and will definitely be back to get glasses in the coming months...
Kate.W
I have been unhappy with my prior eye doctor for a long time. Finally, a friend recommended Urban Eyes, and Dr. Lawrence Tom, having gone to him for many years. I found them friendly, not pushy even though they have high end products, and Dr. Tom was very clear in his communication. My new eye doctor.
Dave. C
The service, professionalism, and expert advice is excellent. I've been going here for the past 5 years and have been very satisfied with the service.
Gina. C
Also, the receptionist was very thorough in payment options for my VSP plan, which was greatly appreciated considering the health care maze I've had to maneuver around since SFUSD changed their coverage...
Kristina. R
I've had the terrible curse of Kaiser optical care for the past 5 years...sad, I know. I got a recommendation from a co-worker for Urban Eyes in the Castro. He's been going there for years and said they had a great selection of modern frames...and they take VSP vision coverage (an obvious plus)
Josephine. H
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Pacific Vision Institute Contact Urban Eyes Optometry to discuss Latisse: 415.863.1818 or urbaneyes@aol.com Contact Urban Eyes Optometry to discuss Juvederm: 415.863.1818 or urbaneyes@aol.com Contact Urban Eyes Optometry to discuss Botox: 415.863.1818 or urbaneyes@aol.com
Near Muni and the famous F-Line trams f-line-sf

2253 Market Street SF, CA 94114 [click for map]

(next to Peet's Coffee, between Noe and Sanchez)

HOURS: Monday - Friday 11-7, Saturday 10 - 6

PHONE: 415.863.1818

E-mail:urbaneyes@aol.com

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